Procurement Practices: Managing Change And Demand - Highlights of original BTN research and travel buyer and consultant experience

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Moderator: Elliot Markowitz Editorial Director, Online Events - Nielsen Business Media	David Meyer Editor-in-Chief, Business Travel News

Joanna Martinez Chief Procurement Officer, AllianceBernstein	Frank Schnur Vice President of Innovation in Global Advisory Services - American Express Business Travel

Best practices in corporate travel management and procurement practices include: a disciplined approach to measuring qualitative and quantitative external and internal performance; benchmarking to market conditions as well as year-over-year performance; managing demand; and making strategic use of suppliers. Companies applying these principals will be able to better influence traveler behavior and effectively use measurement to gauge impact and stress demand management as a way to ensure essential travel continues.

A growing number of corporations are using sophisticated measures of productivity, quality and service—including service-level agreements, key performance indicators and scorecards—that enhance the effectiveness of travel and meetings expenditures and help to select and evaluate travel service providers. Examining the models of measurement they devise, what they decide to measure and the tools they use to measure it can offer real value to almost any organization.

Business Travel News, with the continued support of American Express Business Travel, for the third year in a row surveyed procurement and travel executives to measure the expectations they have about their companies' plans for travel and travel spending and examine how companies successfully balance performance measurement techniques with the value of long-term relationships with key travel suppliers.

Join Business Travel News and American Express Business Travel for this live, interactive, Web Seminar and hear from industry experts regarding the benefits and challenges of applying procurement techniques to travel management, with a particular focus on demand management, key performance indicators and outsourcing. Attend this online-only event and learn how other companies successfully have bridged the gap between procurement and travel.

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